Ask The Experts

Q: If VoIP technology is better, why haven’t more companies taken advantage of this service so far?
Adoption of VoIP has taken longer than analysts initially projected, but it is steadily growing as small businesses become more aware of the capabilities and cost savings that hosted VoIP solutions can deliver. In addition, the service provider community [...]

International Calling: Neither Near Nor Dear

The appeal of VoIP is particularly strong for people who want to make international calls without incurring huge telephone bills.
The traditional names in telecom have always charged a premium for US callers to reach friends and family abroad, but people are quickly adapting VoIP calling plans to save. Researchers at Telegeography estimate that VoIP subscribers [...]

Less Money. More Flexible. What’s Not to Like?

It will come as no surprise that in the current economic climate VoIP providers specializing in the small and medium business (SMB) market are finding more than ever that, while companies appreciate the features and flexibility the technology affords, the primary motivator for adoption is price.
This is particularly true for companies that are ditching an [...]

Space Age Response to Disasters

Getting the Space Shuttle onto the pad, launched and then landed is a technological feat that requires close teamwork on the ground as well as in the air. Streamlined communication is key when coordinating a task as daunting as launching the space shuttle. It requires a [...]

Savings Customers Can’t Believe

It is a testament to the quality and reliability of VoiP that internet telephony Companies are now revealing the features and deals which customers talk to them about rather than the technology itself.
Just a couple of years ago the idea of making calls over the same IP network that brings broadband to a home [...]

VoIP Savings Arrives In Homes

Telephony providers believe that the simple truth about the growing popularity of VoiP in the residential market is that it is a proverbial ‘no brainer’ to make the switch. Once people realize they can use their current broadband connection to virtually cut their bills in half, an upgrade to VoiP in the home justifies itself.
This [...]

Wi-Fi Phones

Wireless phones have long given employees the flexibility to walk around the office chatting and taking business calls away from their desk, but now voice over internet is adding a new dimension.
The latest VoiP wireless handsets are allowing employees to remain productive and keep in touch whenever they are in an area offering wi-fi connectivity.
“Pretty [...]

Cost-Saving ICT Solutions

by Grant Seiffert, Telecommunications Industry Association (TIA) President
It’s clear that the recession is at the top of everyone’s mind these days. As we look for cost-effective ways to position our companies for the next growth cycle, and balance our checkbooks at home, I invite you to consider some information and communications technology (ICT) industry solutions.
Voice [...]